Privacy Policy

We're not gonna sell your info to some random third party or spam you with junk. Here's the real deal on what we do with your data:

We don't just hand out your info to anyone who asks. But yeah, there are some situations where we need to share certain details:

• Payment Processors: Companies like Stripe or PayPal need your payment info to process transactions. They've got their own privacy policies and security measures.
• Service Partners: Our VR experience providers, tour operators, and spa services might need basic contact info to deliver what you've booked.
• Legal Requirements: If the law says we gotta hand over information, we'll comply. Think court orders, legal processes, that sort of thing.
• Business Transfers: If Shadowvorn Realm gets sold or merges with another company, your data would be part of that transfer. We'd let you know if this happens.
• Marketing Tools: We use platforms like Mailchimp for newsletters, Google Analytics for website stats. These are industry-standard tools with solid privacy practices.

Cookies aren't just delicious snacks - they're also small files that help websites work better. Here's the lowdown on what we use:

You can control cookies through your browser settings. Just know that blocking some cookies might mess with how well the site works for you.

We take security seriously - like, really seriously. Here's what we've got in place to protect your data:

That said, no system is 100% bulletproof. While we do everything we can to protect your info, we can't guarantee absolute security. If you notice anything suspicious with your account, let us know ASAP.

You've got rights when it comes to your personal data. Here's what you can do:

• Access: You can ask us what personal data we've got on you. We'll send you a copy within 30 days.
• Correction: Found something that's wrong or outdated? Let us know and we'll fix it.
• Deletion: Want us to delete your data? We'll do it, except for stuff we legally need to keep (like financial records).
• Opt-Out: Don't wanna get marketing emails anymore? Unsubscribe anytime. There's a link at the bottom of every newsletter.
• Data Portability: You can request your data in a format that's easy to transfer somewhere else.
• Object: Don't like how we're processing your data? You can object to certain uses.

To exercise any of these rights, just shoot us an email at reservations@shadowvornrealm.info with "Privacy Rights" in the subject line.

Our website and services aren't designed for kids under 13. We don't knowingly collect personal information from children. If you're a parent and think your kid has given us their info, please reach out so we can delete it right away.

For guests between 13-18, we require parental consent for bookings and data collection. Our gothic themes and dark tourism experiences are generally more suitable for mature audiences anyway.

Look, things change. Privacy laws evolve, our services grow, and sometimes we need to update this policy to reflect that. When we make changes, we'll update the "Last Updated" date at the top of this page.

If we make any big changes - like how we use your data or who we share it with - we'll give you a heads up via email or a notice on our website. We won't just sneak changes in and hope you don't notice.

It's a good idea to check back here occasionally, especially if you haven't visited in a while. By continuing to use our services after updates go live, you're accepting the revised policy.